Over the years, Alta Villas have helped hundreds of people buy, sell, rent and manage their properties in Spain, and we like to think that, even if we do not actually succeed in “doing the deal”, we have helped the clients by providing honest advice and assistance along the way. Sometimes, people take time out to show their appreciation of us and here are a few comments that we would like to share with you:
Michael Schultz – property sales (purchasers)
“We cannot recommend Alta Villas highly enough. If you are looking to buy a home in Javea, this is the only agency to use. Seriously. No hard selling, no rush, and no attitude. Julie and her team are knowledgeable, reliable and completely client-focused. It was evident throughout our property search that their only concern was to help us find exactly the home we wanted. As Americans looking for a second home in Spain, we expected some issues would be a challenge for estate agents mostly accustomed to dealing with buyers from the EU. The Alta Villas team took it all in stride. No problem was too big to solve, no question too small to answer.
Communication was excellent. Before we came to Javea to view properties firsthand, Alta Villas took time to understand what we wanted, to send us property profiles for consideration and build a list based on our wishes and needs. When it came time to go and see properties in person, Selina and Jo spent countless hours with us over a period of two weeks. (We ended up selecting the very first property we had seen!) They gave us good advice that enabled us to negotiate an offer well below the asking price. Once our offer was accepted, they guided us every step of the way through the contract process, and then accompanied us to the notary to finalize the purchase. From start to finish, barely three months elapsed before we had the keys in hand.
But that was not the end of our relationship with Alta Villas. They continue to be there whenever we need them. They have helped us settle banking and utility questions, made solid recommendations for services we need (pool, garden, renovations) and even helped get a quick solution to a major water leak that was found on the property after we had returned to the US. They are always happy to see us and take the time to talk when we drop by the office. The Alta Villas team makes us feel like more than just clients. It’s as if, in addition to acquiring a new home here in Javea, we’ve also expanded our family.”
Richard Henson MBE – property sales (purchasers)
“I first dropped into Alta Villas whist looking for a Holiday Villa in the Montgo region. Our brief was taken by Selina and I respectfully requested not to bombard us with rubbish or waste our time with speculation as we had an exact brief of what we were looking for where certain wishes were paramount. We were then introduced to Jo and over the next few days we were taken on a string of viewings which met our brief almost exactly. During these viewings, Jo was a font of knowledge pointing out all the local highlights and history giving us first hand briefs on all the local do’s and don’ts and where to go and avoid – she was a delight to be with and has Alta Villas running through her core. Ironically the first property we viewed was the one we settled for and subsequently purchased. Selina’s understanding of our requirements was spot on. The team at Alta Villas then arranged Solicitors, Banks , Finance and support partners to provide us with the necessary support and advice within a very punishing timeframe. Even after completion Julie (Company Director) and her team have continued to provide an excellent service with recommending Gardeners, Handymen etc. All of whom have turned out to be top drawer and a pleasure to work with. Thank you Julie for all the hard work from you and your team – you should be justifiably proud of all your staff and it’s this kind of attention to detail which will keep you heads above the rest of the competition. For anyone reading this post looking for an estate agent to take them through the entire process – look no further. I have already found the best for you.”
“We found our new property with the help of Alta villas exceptional service. We have now brought three properties in Spain over the last 17 years and we have to say that this was by far the most efficient from start to finish. After starting with a few viewings with different agents and becoming rapidly disillusioned we were lucky enough to be taken on two viewings by Selina from Alta. The service we received and Selina’s attention to detail for our requirements we took the decision to simply hand over our list of property to see across the area and ask Alta Villas to manage all our viewings from there on. This proved to be the best thing we could have done. We were given feed back on the areas and viewing days set up with military precision enabling us to maximise our available time. Once we had found our property we were looked after by Julie with the same level of outstanding service.
Thank you to all the team at Alta Villas for a job well done.
Steve & Ang Barton”
“Hi Julie and Jo
Just thought I would drop you an e mail to say thank you both very much for an excellent service.
Before we engaged your company, we spoke with other agents, but decided to proceed with Alta Villas, and very glad we did,
What was a bit of a difficult sale was handled expertly by you and Jo, can’t thank you both enough, I would now like to score your services. Proffesionlism 10- knowledge 10- customer care 10 “
“Of course it goes without saying that we would write a Testimonial. Both yourself and Jo have been fantastic over the course of the purchase ,you have both been extremely professional and gone the extra mile for us,which has made the experience very pleasurable and made new friends along the way.All the contacts and advice we have received from you both has been amazing and as help us greatly with the transition. I would highly recommend the Alta Villas team to anyone who wants to Purchase a property in Javea area.”
Ron and Maja Mertens, Holland – property sales (purchasers)
“In May 2016 we bought a house through Alta Villas and we can only say, that they are very helpful, friendly and take a lot of time to inform you very well and visit the houses you are interested in (even several times if you doubt). As buying a house in Spain is rather complicated you need someone like Julie or Jo, in whom we have total confidence. It was a pleasure for us to work with them
Kelvin and Karen, England – property sales (purchasers)
“Dear Julie, Jo and team, We just wanted to say what a great pleasure it has been dealing with you all. Having arrived in Javea ,with no intention of buying,you have made the whole process run very smoothly! Jo was absolutely great in helping to sort out bank accounts, N.I.E numbers and generally helping to get all of this done within just a couple of days! We would have no hesitation in recommending you to friends and family; there is no ‘hard- sell’, just honest advice and help. We look forward to seeing you when everything is finalized and we finally have our very own Place in the Sun!
John and Kath, England – property sales (purchasers)
“Having just returned to England following our first holiday in our new home we wanted to write and thank you for all the assistance we received in purchasing the property. We came out to Spain originally on a recce just to look at the area and view some properties. The way you helped us get to know the area and view a wide variety of properties was extremely valuable.
Jo’s knowledge of Spain and the property market was also extremely useful as were visiting properties, and she was able to answer virtually all the questions we had – which re-assured us that we would receive any assistance we may need should we decide to purchase. Having decided to purchase and place an offer, your assistance throughout the whole process was very reassuring – especially as we were back in the UK and conducting the whole process by phone and email. Having returned to Spain to complete it is also nice to know that we can just call in for any after sales advice we may need on a range of issues which has helped us to settle in more quickly. Once again well done and thank you to you and all your team.”
Arthur A, Javea – property sales (vendor)
“I can’t thank you enough for what you all have done for me in the last few months …”
Alex and Jean W, England – property sales (purchasers) and rentals (landlords)
“Hi Julie, Jo and Yasmin, Well we are back in the UK after a busy and exciting week in Javea. We want to thank you all so much for your help and guidance in the purchase of our new house, you made it so smooth. Our relationship will carry on of course with regard to the letting. We can’t praise you enough….”
Andrew and Lana from South Wales – property sales (purchasers)
“It is never easy to buy a property abroad, especially when you have only short holiday time to view all properties you marked at home. We have tried to find the holiday home for the last five years, but every time when we were come over it seemed all those villas were sold or simple disappeared. We were ready to give up.
Luckily, we went to “Alta villas” shop when we were walking around Arenal beach on our last day of the holiday. Annika showed us different villas on the same day, so she could understand what type of the property we were looking for. After we went home, she was sending us lots of photos (even if they were advertised with other agencies) and she inspected every one we had interested and told us about the property itself, area, surrounding. Then they organised a one week renting out on the villa we were interested to buy. So we had a few villas laid up for our next visit.
Finally we are very happy, because we bought our Place in the Sun. Julie and Annika organised everything and the all buying process took just about 6 weeks. And even now, if we need any help with household matters (like TV, Internet, Insurance, servicing, building etc), first of all we phone to Alta villas and they help us with different options.
We would like to say thank you very much to Julie and Annika for all their help.”
Sandro A, Schagen, The Netherlands – property sales and management (purchaser and now landlord)
“As Dutch people we were looking for a villa in Spain. We found in Alta Villas the best partner for us. They understood our wishes very well, took time for us and when we found the perfect villa they arranged contacts with people of which you in advance would not even think about you would need. For us it was very convenient to have for example a Dutch speaking lawyer.
Now we rent our house and also for this Alta Villas appeared to be a good choice. As well the rentals as the complete property management you can leave up to them.
We never had any complain of any customer actually only compliments. The villa is always well cleaned and the beds neatly made.
As we are far away it is also very reassuring to know that if something unexpectedly happens at the villa, this will be immediately resolved by the team of Alta Villas. We are very impressed and can recommend all the services Alta Villas delivers for an affordable price”
Maggie C, Javea – property sales (vendor) and rentals (tenant)
“The team at Alta Villas stood out with their enthusiasm and efficiency. They regularly showed my property and, needless to say, achieved a successful sale for me. They guided me through all the steps to completion. Then they found me a rental apartment and later on when I wanted more room, they located my present apartment. I am one very happy satisfied client and recommend Alta Villas to anyone needing a trustworthy, friendly Estate Agent……….”
Cameron MV & Warren B, London England – property rentals and management (landlord)
“Julie at Alta Villas saved our bacon on more than one occasion. We are travelling so much that when problems arise with our property we are not always able to resolve them fast but thank goodness Alta Villas ALWAYS come to the rescue.
Since we have had our property with Alta V we have had NO cause to complain. We would recommend their friendly service to ANYONE. You long suffering Saint of a woman you!!!”
R Chung, UK – property rentals and management (landlord)
“Alta Villas have been managing the letting of my property for several years now and I can’t recommend them highly enough. The staff are professional, with a very friendly and upbeat outlook – any issues that may arise are always taken care of without delay. I feel happy knowing that the team at Alta Villas are always there looking after my interests when I cannot.”
David and Julie K, London, England – sales, rentals and management (owners)
“I have used Alta Villas for the last five years and have always found them attentive and professional. They have successfully sold properties for me and also found tenants for my rental properties and have maintained an efficient managerial service to tenants on my behalf. They have a friendly and approachable sales team always at hand to solve problems.”
Susan D . London, UK – property rentals, Javea (landlord)
“We have now used Alta Villas to rent our apartment for the last three years, and have been very satisfied with their Professional Approach to their Business, along with their friendly approachable Staff we would recommend, Alta Villas to anyone.”
Bart V, the Netherlands – property rentals and management (landlord)
“I have had the pleasure of working with Julie and her team at Alta Villas who are always ready to help you with anything you need. Their personal commitment makes you feel that they care for you and that they will do all they can to give you the best experience possible.”
Alan & Tina H of London. UK – property sales (purchaser)
“We purchased a Villa in Javea with Alta Villas in April 2015. I found Alta Villas had a very friendly, relaxed and professional approach which put us at ease as house hunting can be very stressful. Nothing was too much trouble for Julie and her team, and once they had found us our dream villa they guided us through the whole buying process from start to finish. We would have no hesitation recommending them to others.”
Iain T- Javea and UK – property rentals (tenant)
“Highly recommend Julie and her team at Alta Villas, you managed to find us a fantastic apartment on a great complex in Javea, renting for a year and love it here so much we are moving over from the UK, Kids starting school in September. Highly recommend Alta Villas, passed on your details to a friend and he too has now decided on a place in Javea. Thanks for all your help and would definitely use Alta Villas again.”
Mack B, UK – property sales (purchaser)
“I purchased a wonderful Villa in May of 2015 through Alta Villas.I found both Anika & Julie to be very , approachable & friendly. They negotiated a good resolution for me & kept me fully informed during the legal process thus making it much less stressful than it normally would be. Even after purchase, Julie has been very helpful in offering advice in accessing local services. I would thoroughly recommend Alta Villas. “
Peter V, originally from The Netherlands, now Javea – property rentals (tenant)
“It is my pleasure to recommend Alta Villas as a top real estate agent who helped me to find me a house. Great service, very kind people and always there when you need them. I recommend Altavillas for their expertise, experience and integrity. Thanks Team! “
Clemente N, Javea, Spain – property rentals (landlord)
“I have been working with Alta Villas since 4 years, and I am very happy with his work, very professional and always taking care of his clients for any problem it may happens, I would recommend this agency because his team is really good.”
Chris & Maimie N of Javea, Spain – property sales (purchasers)
“We recently purchased a new house on Javea Montgo through Alta Villas and found Julie and Yasmin to be very helpful and knowledgeable in what is a rather complicated process. We have some friends currently in Dubai who are looking for a place in the same area and we recommended they talk to Alta Villas.”
Lesley-Anne S, Dorset. UK – property rentals (landlord)
“I’ve used Alta Villas for securing rentals for an apartment in Javea, Spain. Headed by Julie Colcutt, the company’s professionalism and integrity is a credit to the industry and the tenants have proved to be excellent and trustworthy. Highly recommended and the only agent in Javea I would use.”
Roddy & Claire C of Jesus Pobre – property rentals (landlord)
“Alta Villas efficiently and quickly found me a long-let tenant for my 2 bed rental property. Very organised, totally punctual, Alta Villas delivered ‘exactly what it says on the tin’. Highly recommended.”
Lisa W Javea and UK – property rentals (tenant)
“Julie and the staff at Alta Villas are a very professional team who always have a friendly welcoming smile! They were fast and efficient in getting to know my family’s needs and helped me with every aspect of my move from the uk to Javea! They have a vast amount of knowledge and experience within their field and I would have no hesitation in recommending them to anyone looking for property!”
Tony B, UK – property rentals and management (landlord)
“I have always had excellent service from the team at Alta Villas and have used their services on several occasions. Julie is extremely ethical and she always strives to achieve an arrangement that works well for both the owner and the tenant. I have no hesitation in recommending Alta Villas.”
Robert G, UK – property rentals and management (landlord)
“It’s been a pleasure to work with Alta Villas. Deciding to long term rent our villa for the first time was a major decision as previously it had been our family home. Julie and her team were very professional guiding us through the processes with due care and personal attention which alleviated our apprehension. There is no doubt that we would recommend Alta Villas to anyone thinking of renting their property in Javea. To receive the support and commitment offered was immensely gratifying.”